Gillmoss Surgery
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Responsibilities

Our Responsbilities to You

  1. We are committed to giving you the best service possible
  2. You will have rapid access to a doctor in case of an emergency
  3. We will inform patients of all blood test and x-ray results that need acting upon. Normal results will be given at your next appointment
  4. You have the right to see your health records, subject to limitations in the law
  5. This practice has a confidentiality protocol which all staff must adhere too

Your Responsibilities to Us

  1. Help us to help you
  2. Please let us know if you change your name, address or telephone number
  3. Please do everything you can to keep appointments. Tell us as soon as possible if you cannot
  4. Please ask for home visits only when the person is too ill to attend the surgery
  5. Please keep your phone call brief and avoid calling during peak morning time for non-urgent matters